* Resource affected: us-2 (North Virginia-1) * When it happened: 5:19 PM ~ 6:38 PM, Jun 12, 2021 PST (00:19 AM ~ 1:38 AM, June 13, 2021 GMT) * Possible cause: Unexpected traffic surge from a customer in the region. * Impacts: - Total outage on the us-2 region. - The service was back to normal at 6:38 PM, June 12, 2021, PST. - We are still working on a fix to adjust throughput with the customer.
Posted Jun 12, 2021 - 21:38 EDT
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Jun 12, 2021 - 20:21 EDT
This incident affected: Sendbird N Virginia 1 server.