Sendbird N Virginia 1 Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Sendbird N Virginia 1 server Operational

90 days ago

99.98 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

Limited file access

Resolved - Update 12/06/2023 - All files have been recovered and are available to customers.

We have fully recovered all the files that were possible to recover. We are still assessing the impact of files that we couldn't recover but at this point, it is 0.002% of the files that we scanned through. We will update further but mark this as resolved for now.
Nov 29, 22:34 EST

Monitoring - We have recovered 90% of the files at this point, thus downgrading to Minor.
We will start working on understanding whether we have files that we were not able to recover and will continue to provide the updates.
Nov 29, 12:25 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 28, 19:40 EST

Update - We are in the progress of recovering files at a accelerated pace. Although customers should be able to start seeing files, time to full recovery is TBA.
Nov 28, 19:40 EST

Investigating - 11:57 EST
Some customers may experience 404 errors when attempting to access file messages over 20 days old. The issue has been identified and work is in progress to resolve.

13:25 EST
We are continuing to work on a fix for this issue.

16:32 EST
File recovery progress has begun
Nov 28, 19:31 EST

Nov 28, 2023

Nov 27, 2023

No incidents reported.

Related