All Systems Operational
Sendbird N Virginia 1 server Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - The servers have returned operational.
Apr 5, 19:59 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 5, 19:58 EDT
Resolved - The servers have returned operational.
Apr 5, 19:48 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 5, 19:45 EDT
Resolved - The servers have returned operational.
Apr 5, 19:42 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 5, 19:34 EDT
Resolved - The servers have returned operational.
Apr 5, 19:31 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Apr 5, 19:30 EDT
Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024
Completed - The scheduled maintenance has been completed.
Apr 2, 18:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:30 EDT
Scheduled - Date and Time
* Tue Apr 2nd 22:30 - 22:35 UTC
* Tue Apr 2nd 15:30 - 15:35 PDT
* Wed Apr 3rd 07:30 - 07:35 KST

Duration of downtime: Up to 5 minutes during the maintenance window

Purpose: Major version upgrade of the database (Dashboard)

Impact:
* The Dashboard will be unavailable
* The Desk service will e impacted during the maintenance window, as Desk Agents will be unable to log into Dashboard to handle tickets.

What this means:
* Customers will not be able to access the Sendbird Dashboard. Calls dashboard, Moderation dashboard, and Desk agent dashboard
* Specifically for Desk customers’ users will still be able to create tickets, however agents will not be able to answer tickets during the actual maintenance time. We recommend our customers set working hours within the Dashboard to send auto messages, during the maintenance window
* NOTE: Sendbird Calls, Chat, and Desk services themselves will not be interrupted during the maintenance activity

Mar 28, 14:26 EDT
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.