All Systems Operational
Sendbird N Virginia 1 server Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Resolved - Update 12/06/2023 - All files have been recovered and are available to customers.

We have fully recovered all the files that were possible to recover. We are still assessing the impact of files that we couldn't recover but at this point, it is 0.002% of the files that we scanned through. We will update further but mark this as resolved for now.

Nov 29, 22:34 EST
Monitoring - We have recovered 90% of the files at this point, thus downgrading to Minor.
We will start working on understanding whether we have files that we were not able to recover and will continue to provide the updates.

Nov 29, 12:25 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 28, 19:40 EST
Update - We are in the progress of recovering files at a accelerated pace. Although customers should be able to start seeing files, time to full recovery is TBA.
Nov 28, 19:40 EST
Investigating - 11:57 EST
Some customers may experience 404 errors when attempting to access file messages over 20 days old. The issue has been identified and work is in progress to resolve.

13:25 EST
We are continuing to work on a fix for this issue.

16:32 EST
File recovery progress has begun

Nov 28, 19:31 EST
Nov 28, 2023
Nov 27, 2023

No incidents reported.