Chat service outage for 8 minutes.
Incident Report for Sendbird N Virginia 1
Resolved
There was an incident on Sendbird's chat service.

When:
09:02 ~ 09:08, Feb 9, 2021 UTC (01:02 ~ 01:08, Feb 9, 2021 PST)

Impact:
Customers in the region may have experienced chat service failure during that time.

Possible cause:
Sendbird tried to replace the datastore cluster as maintenance, but it might not function properly. We’re still investigating the root cause.

Next step:
We rollbacked the original configuration and are back to normal at 02:35 02/09/2021 UTC.
Posted Feb 09, 2021 - 10:22 UTC
This incident affected: Sendbird N Virginia 1 server.