Chat service outage for 7 minutes.
Incident Report for Sendbird N Virginia 1
12:56 ~ 13:04 UTC, Feb 08, 2021 (04:56 ~ 05:04 PST)

Several requests on the region may have experienced network latency and request failures durting that time.

Possible cause & Next step:
There was a disruption on database instance, DB failover worked. The system has back to normal at 13:04 UTC, Feb 08, we are investigating the root cause with AWS support team.
Posted Feb 08, 2021 - 09:22 EST
This incident affected: Sendbird N Virginia 1 server.