When: Starting Friday, May 28th around 11:30p EDT
We’ve recently been made aware of a change made to EasyList, a filter list provider for extensions such as Adblock Plus and uBlock Origin, where our WebSocket domain has been blacklisted. As a result, end users utilizing Adblock Plus, uBlock Origin or any similar service that uses EasyList as a source will be unable to connect to Sendbird.
We are actively engaged with EasyList to address this and hope to resolve it as soon as possible. In the meantime, end users can utilize some potential workarounds below:
- Whitelist the sendbird.com domain (configuration varies from ad blocker to ad blocker; suggested pattern: @@||*.sendbird.com/*)
- Turn off the blocker for the page/site where chat is utilized.
Sendbird does not utilize any user information for retargeting or any advertisement.
Also refer to the following community post for updates: https://community.sendbird.com/t/ad-blocker-issues-in-using-js-sdk/2383